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2ndhomes Oy is committed to protecting your privacy in the best possible manner and to processing your personal data transparently in accordance with applicable data protection laws and good privacy practices. This privacy policy describes how your information is collected and processed in our operations.

We collect and process your personal data only to such extent that is necessary to provide and develop operations. We process personal data if it is necessary for preparing and performing rental agreements, whenever we are required to do so by law or if it is in our legitimate interest, e.g. for prevention of misuse or fraud. In certain situations, we collect personal data from other external sources upon your explicit consent or to the extent permitted or required by law (e.g. when your data is transferred to us from OTA channels such as Booking.com).

The following kind of personal information is collected from you: 

We process your personal data (such as your full name, phone and email address, billing information and personal id) in order to prepare and perform rental agreements (including invoicing and billing details) and fulfil legal requirements.  

We collect and process your personal data e.g. for communication and relations, invoicing, marketing or advertising, as well as for other business operation purposes. We use service providers such as Guesty (property management) and Stripe (payment). Any service provider we use is under contractual obligation to ensure an adequate level of data protection in all processing of your personal data.
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We will process your personal data confidentially and will not disclose the data to third parties except as stated next: Authorities: we may have to disclose some data to authorities or judicial administrators when required by law. We will do so only on the grounds of a valid decision of a court of law, upon the order of an authority or on the basis of a subpoena. Consent: we may disclose your personal data to third parties upon your consent.

We use subcontractors and service providers in our processing activities (e.g. for technical maintenance, cleaning or surveillance). They have the right to process your personal data only to the extent necessary for carrying out the agreed services. Any service provider we use is under contractual obligation to ensure an adequate level of data protection in all processing of your personal data.
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You may access, correct, export or delete information that you have given and submitted (for example, editing your personal information).

We have taken adequate technical and organisational measures for protecting your personal data from loss, misuse or other similar unlawful access. These methods include, among others, use safe cloud premises. Access to your personal data is restricted internally through controlling access rights.

Cookies are used in the website. The cookies may contain a variety of information, such as the webpages you have accessed, session durations and IP addresses. Cookies are used for various purposes, such as to collect statistical information about your use of the website and save you the need to re-login with your username and password when you use the website.

This information is used to make websites work more efficiently, as well as to provide business and marketing information, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use a website. Cookies and similar technologies help us tailor our website to your personal needs, as well as to detect and prevent security threats and abuse.

If you wish to block cookies, you may do so through your browser’s settings or using the option in the service website for blocking marketing cookies. You can delete cookies that are already on your computer and you can set your browser to prevent them from being placed going forward. Please refer to the browser's help menu for further information. To learn more about how to reject cookies, visit www.allaboutcookies.org.

This Privacy Policy may be updated from time to time. When updated the "Effective date" above will be amended and the new Privacy Policy will be posted online.

We will retain your personal data as long as needed for the purpose they were originally collected for, as long as we are legally obligated or until we receive a request for erasure. After this your personal data will either be erased completely or made anonymous by modifying them irreversibly.